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Privacy Policy

Last Updated: November 2026

At UdaanX, we prioritize the privacy and security of our students, educators, and visitors. This Privacy Policy outlines how we collect, handle, store, and safeguard your personal information when you access or use our online assessment platform, attempt exams, or interact with our services.

1. Information We Collect

To facilitate fair, smooth, and authenticated exam sessions, we may collect the following details:

  • Account Information: Full name, email address, phone number, and student/roll number.
  • Academic & Exam Data: Test attempts, responses, marks, scores, completion timestamps, and progress history.
  • Technical Information: Device type, browser version, IP address, and network connectivity details during assessments.
  • Communications: Queries or issues submitted via contact forms, emails, or student support tickets.

2. How We Use Your Information

Your data is utilized strictly for educational and operational needs, including:

  • Managing user profiles and granting access to designated mock tests or scheduled exams.
  • Evaluating exam results, generating scorecards, and delivering performance reports.
  • Maintaining platform integrity, preventing cheating, and preventing session interruptions.
  • Addressing support queries, bug reports, and student assistance requests.
  • Optimizing platform stability, page load speed, and user experience.

3. Data Security & Test Integrity

UdaanX implements industry-standard administrative and technical security measures—including encrypted data transmission and restricted access protocols—to protect test records and personal profiles from unauthorized exposure, alteration, or loss. While we uphold strict standards, no digital transmission is entirely risk-free.

4. Cookies & Session Management

We use essential session tokens and analytics cookies to:

  • Maintain your authenticated login status while you write or review tests.
  • Prevent test session timeouts or unexpected question page resets.
  • Evaluate overall system performance and detect platform errors.

You can configure your browser to block cookies, but doing so may impact platform functionality and prevent tests from submitting properly.

5. Information Sharing & Disclosure

We do not sell, rent, or trade student personal records to third parties for marketing purposes. Data is disclosed only in these specific scenarios:

  • Institutions / Teachers: Authorized schools, colleges, or evaluators managing your tests receive your scores and submission data.
  • Infrastructure Providers: Secure hosting and cloud database services bound by strict confidentiality terms.
  • Legal Obligations: Compliance with applicable laws, government bodies, or regulatory mandates when officially required.

6. Student & User Rights

You have the right to review your registered personal details, request updates to outdated profile information, or inquire about your data records in compliance with institutional guidelines and applicable legal regulations.

7. Updates to This Policy

UdaanX may periodically revise this Privacy Policy to reflect platform upgrades, new exam features, or evolving legal frameworks. Any revisions will be reflected on this page alongside an updated revision date.

8. Contact Us

If you have any questions, feedback, or concerns regarding your privacy on our platform, reach out to our team:

Platform: UdaanX

Email: support@udaanx.com

Help Desk: +91 XXXXXXXXXX